Title: Senior Manager - Digital Platform Management
Type: FTE, Perm - Hybrid 3x week
Location: Toronto, ON or Winnipeg, MB
Interview Process: 3 Rounds
D2D:
Handle certain part of workload coming into the team
Data setup, data seating requirements
People management activities
Have a good view on work intake and distribute accordingly. Work with team, communicate tasks clearly. Provide clear direction.
Provide leadership insight
Must Haves:
Salesforce experience - Sales cloud, Service cloud, Experience cloud, Financial services cloud - experience managing different orgs. Must know what an org is in Salesforce.
Prefers to see more system admin experience - someone who’s managed test environments on Salesforce, is familiar with user access management, permission settings, test data management. Accustomed with using tools to see test data for different project teams.
Bus. partners will come in and say can you find me a user in test environment, find me an advisor who has x amount of clients, and certain net worth. This person needs to know how to do that or at least be able to manage the team to be able to do them. Looking for that related experience.
Data loading experience
Test data management experience - any experience dealing with data in Salesforce is important.
Strong communication- can clearly communicate and convey their ideas
Nice-to-Haves:
Strong experience on KPI dashboarding
Financial services experience/background
In addition to Salesforce, OwnBackup - does archive back and test data management